Q. Will there be a mess?

A. No. After we’re gone, you won’t know we were there.

Q. Which areas of the Cape do you service?

A. From Barnstable to Eastham.

Q. How often should I have my chimney cleaned and inspected?

A. How often you should have your chimney swept usually depends on how often you use the unit, which type of wood is burned, and the intensity of the heat during uses. Typically, the necessity of regular sweeps can be determined after the second visit, after the technicians have made a valid comparison.

Q. When is the best time to schedule a cleaning?

A. Early Spring, immediately following the heating season. It is always best to get it done right away to avoid the Autumn rush, which usually has a two week to two month waiting period for an appointment. Also, if your flue has a heavy build up of soot that is not cleaned right away, the Summer’s humidity can often create an unpleasant odor that will often permeate throughout the residence.

Q. What type of caps do you install.

A. We stock and supply stainless steel caps. They are equipped with diamond mesh animal caging around the sides. The solid lid on top helps prevent down drafts, water intrusion, and acts as a spark arrestor. We’ve chosen to supply these caps because of their strong welds, which often is necessary on Cape Cod waterfront properties, and their profile height which allows maximum draft. Copper caps can also be ordered by request.

Q. Will you be able to do masonry repair or install a liner upon your first visit?

A. No, masonry repairs and relines can often take days, even weeks to complete. The initial visit is only to assess the work needed in an estimate. We can not give a proper estimate sight unseen.

Q. I want to speak with a live person. When can I reach someone on the phone?

A. Regular office hours are Monday through Friday, from 8:00 a.m. until 5:00 p.m.


			Q. Will there be a mess? A. No. After we’re gone, you won’t know we were there. Q. Which areas of the Cape do you service? A. From Barnstable to Eastham. Q. How often should I have my chimney cleaned and inspected? A. How often you should have your chimney swept usually depends on how often you use the unit, which type of wood is burned, and the intensity of the heat during uses. Typically, the necessity of regular sweeps can be determined after the second visit, after the technicians have made a valid comparison. Q. When is the best time to schedule a cleaning? A. Early Spring, immediately following the heating season. It is always best to get it done right away to avoid the Autumn rush, which usually has a two week to two month waiting period for an appointment. Also, if your flue has a heavy build up of soot that is not cleaned right away, the Summer’s humidity can often create an unpleasant odor that will often permeate throughout the residence. Q. What type of caps do you install. A. We stock and supply stainless steel caps. They are equipped with diamond mesh animal caging around the sides. The solid lid on top helps prevent down drafts, water intrusion, and acts as a spark arrestor. We’ve chosen to supply these caps because of their strong welds, which often is necessary on Cape Cod waterfront properties, and their profile height which allows maximum draft. Copper caps can also be ordered by request. Q. Will you be able to do masonry repair or install a liner upon your first visit? A. No, masonry repairs and relines can often take days, even weeks to complete. The initial visit is only to assess the work needed in an estimate. We can not give a proper estimate sight unseen. Q. I want to speak with a live person. When can I reach someone on the phone? A. Regular office hours are Monday through Friday, from 8:00 a.m. until 5:00 p.m.